European Touch has more than 10 year track record on service innovation policy development in 15 countries and with key international organisations. Now European Touch Ltd.  contributes to The European Service Innovation Centre, which has started in its work to help regions harness service innovation for structural change.

The European Commission’s Enterprise and Industry Directorate-General has just established a European Service Innovation Centre (ESIC) to support regions in the design of better policies to transform existing, and boost emerging industries by unlocking the transformative power of service innovation. Rambøll Management Consulting has been commissioned by the Commission to set up ESIC. It has brought on board the Maastricht Economic Research Institute on Innovation and Technology (MERIT), Strasbourg Conseil, Technopolis Group Belgium and Valdari Vicari Associati (VVA) as its well-experienced consortium partners in the field of service innovation.

European Touch has been commissioned to develop Innovation Index for African continent in cooperation with United Nations Economic Commission for Africa (UNECA) and African Innovation Fund.

The aim of the project is to develop an innovation index that is tailored to the specifics of innovation activities in the African context.  The longer term objective is to produce useful information for policy makers of the African nations. Innovation index can serve as a tool that can motivate policy-makers to improve the national framework conditions for innovation activities.

10th International Open and User Innovation Workshop July 30-August 1, 2012

 Harvard Business School, Boston, Massachusetts, USA. Organizers: Karim Lakhani, Carliss Baldwin, Stefan Thomke, Benjamin Mako Hill, and Eric von Hippel

Plenary sesion of the first day of the conference by:

  • Thomas Kalil, Whitehouse OSTP
  • Jari Kuusisto (University of Vaasa) Demand- and user-driven innovation policy in Finland 2009 onwards
  • Peter Svensson (VINNOVA)
  • MichaelTushman,HarvardBusinessSchool

For the full programme details see:

The XXIII ISPIM Conference – Action for Innovation: Innovating from Experience – in Barcelona, Spain on 17-20 June 2012.

During the conference Prof. Kuusisto presented a paper; Diffusion of user innovations – A firm-level survey, written together with Arja Kuusisto.

Organised by ISPIM, and hosted by La Salle University in partnership with Orbita97, this conference will bring together around 500 innovation experts from 60+ countries.

The three-day programme will include: Industry-Leading Keynote Speakers; Luminary Speakers; Innovation Thought Leaders; “Hot Topic” Roundtable Discussions; Facilitated Themed Sessions with around 260 Academic and Practitioner Presentations; Workshops; Special Interest Groups; Academic Research Development Sessions.

International Service Innovation Policy Conference –  EPISIS 4.-5.6.2012 in Helsinki

EPISIS conference presents the latest trends and developments in the area of Service Innovation. The themes of this year´s conference emphasise intangible sources of value, emerging markets as well as the role of ecosystems. The speakers include Ms Máire Geoghegan-Quinn, Commissioner for Research, Innovation & Science, Mr Antti Peltomäki, Deputy Director General, DG Enterprise and Industry, Mr Jyri Häkämies, Minister of Economic Affairs of Finland and leading innovation policy makers in the service innovation field from 12 EU Member States as well as China and USA.

EU Delegation trip to Shaghai in China 19-22 March 2012. Shanghai area is a highly internationalised growth hub of China. Here the EU delegation has a chance to benchmark service innovation policy with key Chinese policy makers.

The Chinese Academy of Sciences (CAS) ( 中国科学院; / 中國科學院) and European Touch Ltd. have started cooperation in Service Innovation Policy area. These CAS branches and offices are located in 20 provinces and municipalities throughout China. CAS has invested in or created over 430 science- and technology-based enterprises in eleven industries including eight companies listed on stock exchanges, LENOVO being one of them.

EU Delegation trip to South Korea 19-26 November 2011. Introduction to Service Innovation Policy by Korean policy actors and agencis, MKE, STEPI, NIPA.

Second International Conference for the Knowledge Intensive Service Industry in Seoul organised by National IT industry Promotion Agency (NIPA), November 24th 2011. The conference programme gave a good overview of service innovation related activities in Korea, and key note speakers shed light also to the US and Japanese perspectives.

The 9th Triple Helix conference was hosted for the first time in Silicon Valley – the world’s leading innovation and high-tech hub – by Stanford University on 11-14 July 2011. Jari Kuusisto  presented a paper – Creating User Driven Research and Innovation Environments: A Review of Emergent Approaches

Nordic User-Driven Competence Centers report has been published. The report outlines thr potential structure and process for the Nordic Competence Centers. This initiative holds a lot of potential in the evolving innovation ecosystem. Report has been authored by Prof. Martin Meyer and Dr. Jari Kuusisto.